FAQ
PARTIES & EVENTS
PARTIES and EVENTS
FREQUENTLY ASKED QUESTIONS
 
• How long is the party? 
 
The standard party is 2 hours.  If you wish to have a shorter or longer party arrangements can be made with the party coordinator and fees will apply.
 
 
• Is the party private?
 
No, the party is not private and there may be other parties at the same time, as well as general open gym customers.  The parties are generally staggered by at least 30 minutes to avoid overcrowding.
 
 
• Will I have access to my party area for the entire length of the party?
 
No, the party area is available to you for 30 minutes, however whenever possible, the party area will be ready and available to you upon arrival.  If this is the case the party supervisor will let you know, if not the party supervisor will take your items that you have brought in for the party and store them until it is time to prepare your party area.  Your party area is guaranteed to be ready for use after 1 hour after check in and available to you for 30 minutes.   Please do not enter the party area unless the party supervisor advises you that you tables are ready.  The Party supervisor will take you items and store them in the party area for you. 
 
 
• What do I need to bring with me? 
 
The standard party package includes decorated party area.  This will include tablecloths, napkins, plates, forks, balloons.  We have extra plain plates if secondary food is served, for example if you are having pizza then we set the tables with dinner plates and napkins,  and then use plain plates and napkins for the cake if cake is served.  We also provide spoons if needed, a lighter for the candles, and a cake slice.  If you wish to have a different theme other than the Ninja Warrior theme then you may bring in your own décor.  Simply advise the party coordinator of this and hand the décor to the party supervisor upon arrival and the party hostess will set up the area for you using your décor.  If you plan on providing food for adults please bring additional plates and napkins but note that there is no seating for adults in the party area.
 
 
• What food may I bring in?
 
There is a “No outside Food” policy, but this can be waived if management approves. If you have certain dietary restrictions etc., please advise the party coordinator and request permission to bring in outside food.  We do not allow other vendors to deliver food without management approval.   Management cannot approve any food items that may have an odor.  We do allow food items such as dry snacks, fruit trays, veggie trays, ice cream, cake, cookies etc.  All food must stay in the party area and cannot go out on the gym floor.
 
 
• Do I need to order the pizza for the party?
 
No, the party supervisor will order the pizza for you.  The pizza vendor will charge Obstacle Warrior Kids and the cost will be added to your bill.  The cost of the pizza includes gratuity and delivery fee for the pizza vendor.
 
 
• Can I bring in drinks?
 
Yes you may bring in extra soft drinks, as long as they are individual serving size, we do not allow drinks that are poured into cups due to spillage.  Any drinks must stay in the party area and cannot go out on the gym floor.  No glass bottles are allowed.
 
 
• How many children are included in the party?
 
The standard party package is for up to 15 children.  There is a limit of 30 on the number of children that can attend and although we can accommodate large parties, this is subject to availability and additional fees may apply.  There is an additional fee for each child over the count of 15.  The birthday child/children are counted in the 15.  Please note that parents should be kept to a maximum of 1 per child.  We cannot accommodate parties with large numbers of adults unless it is agreed to upon at the time of booking and party coordinator is aware of numbers. Larger parties are welcome and can be arranged but generally are subject to availability and limited times.
 
 
• Are siblings allowed to join the party?
 
Yes, siblings can join the party even if they are not included in the count, however the table décor is planned and set up for the amount of children that are included in the head count. If your guests bring siblings that are not part of the party they must pay for them at the register and at the normal admission rate. 
 
 
• Parents of guests?
 
Parents are welcome in the party, however we do not encourage you to invite too many adults as the party room is for the kids and it is standing room only for adults.  We do not provide seating and tableware for the adults.
 
 
• Is there a charge for children under the age of 2?
 
                        >   We do not charge for children under the age of 2, however they do not receive a wrist band and therefore are not allowed to play
                             on the equipment.

                        >   Our facility is not recommended for children under the age of 2.
 
 
• Does Obstacle Warrior Kids provide party favors?
 
Party favors are not included in the package, however Obstacle Warrior Kids does offer party favors for purchase as a convenience.  There are 3 options and all are priced at $5.50 each.
 
 
• Are there planned activities for the party?
 
The gym play time is not structured, however there are ample trained staff that will assist the children throughout the course.  The kids are free to play on any obstacle or play dodgeball at any time.  We do have “Personal Ninja Coaches”  these coaches as designated to your party only and will focus on the birthday child and his/her friends , keeping them together as a group and leading them through the obstacle course, teaching them skills and technique’s, playing dodgeball with them and leading them back to the party area when the party is called in for cake.  The cost for this is $100 per hour, and is a great bonus for your party.
 
 
• Is my deposit refundable?
 
Deposits are nonrefundable but do apply towards the total cost of the party.  If you need to change your party date or time, this can be done if there is at least 21 days’ notice.   We do not keep your credit card information on file so you will be asked to provide payment at the end of the party.  If you need to reschedule your party within 1 week of the planned date then a $100 rescheduling fee may apply.